Recent Posts

Annual Maintenance on you AC Units

8/14/2023 (Permalink)

As we continue into the summer month and the Southern California heat rises, so does the frequency of using your AC unit. Annual maintenance on your AC unit is crucial for it to run properly. SERVPRO is not only a Water, Fire & Mold Remediation and Restoration company but we also preform Air Duct cleaning for commercial and residential properties. Cleaning your air duct and air filters is an important step in maintenance. Dirty air filters can block the airflow and make it hard for the air to hit the evaporator coil. The coils will turn cold until they freeze. One day they will melt, producing excess water that is too much to hold. This process generates leakages from your AC. These leaks can go undetected until its too late and cause further damage and allow mold to grow.

Don’t wait, Call us today!

What is Water Mitigation?

8/14/2023 (Permalink)

What Is Water Mitigation? Water mitigation is the process of stopping the immediate flow of water, assessing the type of mitigation efforts needed, extracting the water, and drying out the property. Whenever there is a water leak of any kind, we only see what is happening on the surface. What is so important is what we don't see. Water is able “wick” up walls because of capillary action in porous materials. So, when you think your floor is the only thing affected, most likely your walls are too. Without state of the are equipment here at SERVPRO we can detect the slightest elevation in moisture and be able to moisture map the areas of the walls that have been affected. By being able detect leaks quickly and find the source of the leak this helps eliminate the amount of damage that can incur if not found quickly and can cause further damage. As a remediation and full restoration company we can mitigate the damage and make it like it never even happened.

What is Water Mitigation?

8/14/2023 (Permalink)

What Is Water Mitigation? Water mitigation is the process of stopping the immediate flow of water, assessing the type of mitigation efforts needed, extracting the water, and drying out the property. Whenever there is a water leak of any kind, we only see what is happening on the surface. What is so important is what we don't see. Water is able “wick” up walls because of capillary action in porous materials. So, when you think your floor is the only thing affected, most likely your walls are too. Without state of the are equipment here at SERVPRO we can detect the slightest elevation in moisture and be able to moisture map the areas of the walls that have been affected. By being able detect leaks quickly and find the source of the leak this helps eliminate the amount of damage that can incur if not found quickly and can cause further damage. As a remediation and full restoration company we can mitigate the damage and make it like it never even happened.

California Fire & Fire Mitigation

8/14/2023 (Permalink)

Tis the season - California wildfire season is upon us. What is Fire Mitigation? Wildfire mitigation is an action taken before a wildfire ignites to reduce its severity and negative impacts such as the destruction of homes. Forest management, prescribed fire, home hardening, and defensible space are common wildfire mitigation strategies. Even though you take every precautionary measures to protect your home from the flames, smoke can be a huge problem. At SERVPRO, we are experts at Restoring your home or business after fire damage to its pre-fire condition is our main goal. As a leading fire damage restoration company, we specialize in fire damage cleanup and fire damage restoration, smoke damage cleanup, and removal of smoke odors. Our team will deep clean and remove soot from walls, carpets, and upholstery.

Our Commercial Property Experience by Paul Padilla, Operations Manager

6/10/2022 (Permalink)

Hotel Fire Sprinkler Water Damage Remediation Hotel Fire Sprinkler Water Damage Remediation

Commercial properties make up a large majority of people's everyday lives, from malls and office buildings to warehouses and schools. Commercial buildings have the public moving in and out of the doors day in and day out. Whether it is a flood, fire or other disastrous event that can happen, it affects large amounts of people. Having the right team to keep everything running smoothly means everything to our successful remediation and re-build of a commercial property.

At SERVPRO of Diamond Bar/South Pomona we know what needs to be done and how to do it. Our team of remediation and construction experts have years of experience in the remediation and construction industries. We can help guide a client through the most challenging projects with confidence and knowledge. Our services range from performing emergency remediation services including water extraction, drying, demolition, sewage, mold, disinfection and fire damage clean up to board ups, temporary power, temporary fencing and full reconstruction services.

We have resources and expertise to set up temporary power and can keep an office running throughout the process. We can also pack out  and store items from offices, buildings, schools, stores and other commercial properties when necessary. At SERVPRO of Diamond Bar/South Pomona we can remediate and restore any type or size of loss including water, flood, storm, fire, wind, mold, fire, smoke, smokers, trauma or biohazard damage from start to finish. We are fully capable and have done the impossible time and time again. We have remediated hotels, retail stores, movie theaters, car dealer ships, churches, temples, summer camps and numerous warehouses and offices. We do jobs for numerous large companies including Ayres Hotels, Hilton Hotels, Radisson Inns, Edwards Cinemas, Fletcher Jones Mercedes, Yakult, Mathnasium, Penny Saver, Albertsons, Vons, Pavilions, the Allstate Corporate Office and more. We have also done work for the cities of Newport Beach, Fountain Valley and Diamond Bar. 

We at SERVPRO of Diamond Bar/South Pomona are an honest, reliable company having proven ourselves over the last 18 years to be the "go to" company for Remediation and Construction throughout our region.

Understanding Water Damage Categories

6/10/2022 (Permalink)

It can be stressful to experience a water loss in your home, from a broken pipe to a toilet back up. Did you know there are categories of water? Water coming from different sources can come with some risks.  

Clean water or Category 1 comes from just that; a “clean” water source from an incoming water supply line, or various incoming water pipes running through the walls going to bathrooms, kitchen, laundry room or anywhere water is used. This is fresh water and generally not dangerous.

Gray water or Category 2 comes from a dishwasher or washing machine. It’s a little dirty before it reaches the drain line. It’s a little less dangerous. This water is not drinkable and can harbor soaps, pathogens or other materials that are not healthy to drink.

Black water or Category 3 comes from a sewer drain, toilet drain back up or outside ground water. Outside ground water could be from a broken sprinkler that has flooded the yard or planters and has come into the home or it could be flood water from a storm. It has a high risk of disease-causing pathogens, bacteria. 

In any instance it is important to mitigate or remove the water it right away to prevent ongoing and secondary damages. Remove any standing water, clear the area of furniture if possible and call SERVPRO of Diamond Bar/South Pomona. We can insure your home is mitigated properly based on the category of water. It could be as simple as drying the affected materials in place, or as complex as removing the affected materials and applying an antimicrobial treatment to leave you with a properly dried disinfected, safe home.

How to Detect Water Leaks

6/10/2022 (Permalink)

Here in California, we should always be on the lookout for ways to save water. This includes checking your home and property for leaks. Leaks can increase your water bill and also lead to costly damage to your home. You can start by checking your water bill. If you notice a sudden increase, you may have a hidden leak somewhere. Here are a few tips to keep your home safe and your water bill down.

Check your water supply lines from sinks, toilets and appliances for cracks and damage. Replace them if you suspect damage. If the faucet is leaking, it might just be that the handle needs to be tightened.  Don’t forget your refrigerator water supply line. This is a very common leak and can cause extensive damage to the walls, floors, and kitchen cabinets.

Check the yard and planters for overly wet areas or puddles. This could indicate an irrigation line leak.  Check sprinklers periodically while they are running to make sure they are directed at the garden, not the street or sidewalk and that they are free from leaks.  Overly wet planters can cause water to seep into the home, damaging your visible walls, inner walls, flooring, sub floors and furniture. 

Hose spigot (faucet) leaks can be fixed by simply tightening the connection fitting or when at times when needed by adding or changing a worn gasket. 

Check your water heater, or tankless water heater system. Even a continuous small drip can lead to water damage or microbial growth as well as increase your water bill. 

Check out your attic and crawlspaces. These hidden areas may have leaks that take longer to appear or remain hidden for indefinite amounts of time. Insulation in the attic may soak up the water before it is noticeable. This can lead to microbial growth. Damp or wet soil under the home can damage the understructure and also cause microbial growth like mold. Over time, damages can advance to the collapse of supporting structures.

Sometimes a water leak can be a quick simple fix, or it may need a professional to give you a hand. If you have an active leak or suspect a leak, give SERVPRO of Diamond Bar/South Pomona a call. We are always happy to come by and check for moisture.

What To Do Until We Arrive When There Are Water Leaks by Paul Padilla, Operations Manager

6/10/2022 (Permalink)

Leaking Pipe Water Damage Leaking Pipe Water Damage

We regularly get asked what a home owner should do when they experience water damage in their home or office and what steps they can take to eliminate further damages until SERVPRO of Diamond Bar/South Pomona arrives. Here are 5 important tips on what you should do as soon as you hear, feel or see water coming into your home or place of business.

1. Stop the water: When a water leak occurs the first priority is to immediately stop the water or shut off the supply of water as best you can. Whether the leak is from a copper pipe, plastic Pex line or a supply line, it needs to be shut off ASAP. If a supply line burst, it can be as easy as shutting the Angle Stop Valve off to stop the water from going past the valve. If it is a copper or plastic main line then the entire system will need to be shut off at the Main Water Shut Off Valve until the leak can be isolated and/or repaired. An example of that would be when a plumber caps off the leaking section of pipe to allow the rest of the plumbing to function as normal until the full repair can be made.

2. Stay Safe: Make sure all electrical devices and power bars are elevated out of the water. Turn off power if needed to then move electrical devices out of water. Electrical can be turned back on once the area is considered safe.

3. Use barriers to stop the water: Stop the flow of the water with towels or sand bags if possible. Stopping the migration of the water will help stop the water from traveling into rooms that would otherwise be unaffected. This will reduce the damage and cost.

4. Protect furniture and objects: Get contents and furniture out water and off floor. Remove boxes and loose items from floor that can be damaged by water. Put aluminum foil or wood blocks under furniture legs to eliminate damage to furniture. 

5. Remove water: Remove excess water with wet shop vacuum where and when possible. Removing the standing  water will cut down on the time the water will have to absorb into the building materials.

Call SERVPRO of Diamond Bar/South Pomona ASAP!

When water leaks occur it is a very confusing and stressful time. At SERVPRO of Diamond Bar/South Pomona we understand most people have never dealt with this before. This is why we are here to help guide you through this very hectic time. With these 5 recommendations a homeowner can minimize  the amount of damage that occurs before SERVPRO of Diamond Bar/South Pomona can arrive and mitigate effectively.

A Hardworking Team

7/31/2021 (Permalink)

SERVPRO team members smiling. We are on call 24 hours a day, 7 days a week, and 365 days a year.

There are lots of companies out there and so there is no doubt that you may wonder, why should I choose SERVPRO?

Our team is highly trained in water and fire damage and mold remediation. We are heavily trained and go through multiple courses to get properly certified to do the best work we can on every job. We do not take shortcuts and are a very detailed crew.

Pleasing the customer is always a top priority for us and we want them to be satisfied with our work and have zero complaints. We work together and have fantastic team-building skills that help every job move smoothly.

We are on call 24 hours a day, 7 days a week, and 365 days a year. Always ready to respond to your disaster in Diamond Bar and surrounding areas. Never second guess giving us a call!

How to Stay Cool During this Hot Summer

7/12/2021 (Permalink)

SERVPRO team members jumping! These are just a few helpful tips from our team to keep you and your loved ones safer and more prepared during the summer months!

There is no doubt that summer is in full swing and here to stay for quite a while! Soon your kiddos are going back to school but that does not mean the weather is going to cool down. 

You and your family need to take certain precautions to stay safe out there.

First, drink lots of water, because hydration is key and prevents heat stroke and fainting.

Second, always apply sunblock. If you want your skin to be healthy make sure to apply it no matter where you go to prevent skin cancer.

Third, rest up! Never push yourself too hard and not recover. Whether it is a good night's sleep or a nap, it should be a priority.

These are just a few helpful tips to keep you and your loved ones safer and more prepared during the summer months!