What our Customers say...
SERVPRO is a large company that has many locations, but this Fountain Valley team is the best. They are very hands on and willing to answer any and all questions I had. I didn't know much about what needed to be done, but Paul explained everything to me on the steps they were going to do.
Nouphon Santhavisouk... went over and above board to help me out with a problem I was facing....I can't thank him enough!!!..would recommend the company to others.
They are not only very efficient but also kind and considerate. They are coming out again on Mon to check to make sure everything is coming along. I feel confident that the work they are doing will be nothing but superior. Will definitely recommend this company to others.
...thanks to Nouphon Santhavisouk I knew I didn't have to worry so much. He really did a great job and made a terrible situation a little less stressful!
They were polite, responsible and professional. Paul Padilla was the first contact that I made and he immediately jumped onboard and orchestrated the entire project. He treated my situation like the emergency that it was to me.
SERVPRO of fountain valley not only saved our guestroom but they gave us peace of mind.
I do believe they are the best in the business from how their management, technicians, and office staff handled our emergency.
...it is so important to have people who are there with you, working hard to fix your problem. Ivan addressed all of our concerns and always asked if we had additional questions. I cannot say enough good things about Ivan or Oscar.
These guys came out to my house quickly after having a slab leak, I highly recommend them. Nouphon gets a major shout out for being super efficient and great at communicating what was going on with my home.
This company deserves my 5 stars due to uncommonly good customer service, excellent work and reliability.
I had to address some issues in my mothers apartment shortly after she passed away in and the SERVPRO guys came right on time, were kind and considerate with me and even helped an elderly next door neighbor with a small repair - at no charge to her.
This was a very difficult time for me and I am so grateful for the human kindness and quality work from SERVPRO and would recommend them to anyone.
It's hard to find companies like this anymore!
Great company to deal with. Highly professional, very technical, and fast!
Nouphon was extremely responsive and very helpful.
Highly recommended !!!
Big shout out to Oscar and the team. Professional, conscientious, awesome!
Thanks for taking such good care of us.
Can't believe how amazing these guys are..
I was at Carlton Peterson Park (Diamond Bar)
in the skatepark area with my puppy and this suspicious man starts watching me skate, I was by myself at the skatepark.
This suspicious man just kept getting closer and closer to where my puppy was sitting along with my backpack and phone on the ledge...
So I walked back to the ledge and sat there for a while and he was staring at me from a few inches away, I asked him if he was going to skate he said no.
I felt really uncomfortable and out come these super heroes, the green SERVPRO van parked across the street drove into the skatepark and a guy came out and asked if I was being bothered.
The suspicious man walked away and the SERVPRO guy told me to leave the skatepark before he does something, so I called my Uber and the two SERVPRO guys sat in their van waiting there until I got in my uber safely.
Thanks guys! I love you.
Nouphon Santhavisouk was polite, professional, funny and all the above. The service provide by him and his team was top notch and done expeditiously. He kept us informed at all times and was true to his word. This guy seriously deserves a raise or something for the amount of pride he puts into his work. Excellent job SERVPRO.
A pipe burst in our home earlier this year. I can't tell you what a pain it was, it impacts your life in every way. Enter SERVPRO. What I thought would take weeks ended up taking only a fraction of the time. Not only were they professional and considerate, but I ended up with nicer floors than I had before (I had older laminate) and my bathroom fixtures got an upgrade. As crazy as it sounds I'm actually kind of glad it happened. And Glenn and his staff were great through every step of the process. I hope I never have to use them again, but if I do I definitely know who I'm calling.
This is a fantastic operation. Glenn and his staff are highly attentive to their customer's needs. They worked directly with my insurance company. It was a hassle free situation. Kuddos to their team!
I had a copper pipe leak in an upstairs bathroom that caused significant damage to my walls and carpets. SERVPRO made a stressful and challenging situation as pleasant as possible, and I knew I was in good hands from the first point of contact forward. The entire team was prompt, professional, friendly and were very helpful and responsive during the cleanup process. Special thank you to Nouphon, Benjamin, and Oscar! Two thumbs up!
SERVPRO of Diamond Bar team is amazing!!!!! Nouphon and Oscar have done a great job. THANK YOU SO MUCH.
Love Glenn and his team. They are quick, honest and do a perfect job. Best of all, its easy and seamless to get the job done. They worked directly with the insurance company and we didn't have to do anything more. Thank you guys!!!
They did a good job and were very nice people.
Wow! Your employees are well-trained, intelligent, and well-matched to work with the public. From Ruben to Ricardo, your workers are fantastic! They are delightful and competent. Their communication skills are great!
We were very impressed. They were very polite and very professional.