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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Fire Insurance Coverage: 3 Questions to Ask Your Agent Today

5/4/2021 (Permalink)

Structure envelope damage by fire, walls, ceiling entire building damaged by fire Fire damage in Pomona, CA.

Fire Insurance Coverage

A fire can be devastating for a business: Flames can sweep through a building and destroy years of hard work within a matter of seconds. Given that fire damage is among the most frequent types of damage to commercial property, it’s critical to ensure that your Pomona, CA, building has some sort of fire insurance in place. Fortunately, your commercial property insurance likely covers fire damage to your building. Verify that you’re protected by learning the answers to these questions before a fire breaks out.

1. Which Items Are Protected Against Loss?
Your commercial property insurance covers damage to your business building and, ordinarily, at least some additional items. Examples of these items could include

Exterior structures, such as signs, fences, and garages
Inventory and supplies
Manufacturing equipment
Electronics
Office furniture

Coverage for these items varies greatly among insurance companies, so check your policy to ensure your business’s critical property is adequately covered.

2. What Kinds of Fires Are Covered?
Even for items that are covered under your policy, property insurance only pays for damage that arises from covered events. Most commercial property policies cover damage caused by natural disasters, vandalism, explosions, and fire. It is worth noting, however, that most policies’ fire insurance provisions specifically exclude damage from fires caused by equipment or appliance malfunctions, as well as certain types of electrical fires.

3. Which Fire-Related Expenses Are Included?
The total cost necessary to completely recover after a fire almost always exceeds the amount paid by a commercial property insurance company. There are a vast number of different types of fire restoration expenses that could arise, not all of which are always covered by insurance. Some common examples of fire-related expenses include:

  • Smoke cleanup
  • Water damage caused by firefighting efforts
  • Odor remediation
  • Fire department fees
  • Data recovery

While most commercial property policies will include some level of fire insurance, every policy is different. Review your policy documents or contact your agent to learn more about your coverage.

"Raising" the Roof

4/12/2021 (Permalink)

Fire damage in kitchen. We are trained professionals, so never hesitate to give us a call if a disaster like this happens.

When a fire occurs to your home or business in Pomona, CA, it can be very scary and the damage can be tremendous. When you dial 9-1-1 and the fire department arrives, they are going to try to put the fire out as fast as possible and make sure that it does not spread. During this process, they may have to cut a hole in your roof to release the smoke. Although this may not seem ideal because it leaves a giant, gaping hole in your house, it is a safe choice.

No worries though! SERVPRO has got your back! We can take care of all that. From fixing the roof to cleaning your furniture that smells like smoke we can do it! We are trained fire cleanup professionals, so never hesitate to give us a call if a disaster like this happens.

Give our SERVPRO of Diamond Bar/South Pomona team a call today - (909) 860-1748!

The 3 Steps of Content Cleaning

3/31/2021 (Permalink)

Severe fire damage to interior. When a fire strikes your home or business in Pomona, CA, you want to get back to normal as quickly as possible.

Fires can be one of the worst disasters for a homeowner. After the smoke clears, you want your life to get back to normal. This means you want all of your belongings, even your porous dry-cleaning, to be smoke-free. You also want your precious documents to be restored. The good news is that cleaning services are available to restore almost any items.

1. Pack Out
After the fire, all of your items from your carpets to your dry-cleaning will be assessed. Any items that the processionals can salvage through a process called content cleaning will be noted. The fire restoration professionals will photograph, inventory, and pack up all of these salvageable items. The boxes containing your items will be labeled and made easily trackable. Then, they will be transported to a cleaning facility, where they will be placed into storage until it is time for them to be restored. After storage, they will be removed and sent to the cleaning areas.

2. Cleaning
The cleaning process starts when the professionals sort through your items to determine the best methods. They will start by sorting your hard and soft items, putting your picture frames in one pile and your dry-cleaning in another. Then, the cleaners will further sort the items to determine if they can wash them with automated machines or if they need to be hand-scrubbed. Once this is finished, the professionals will use the appropriate cleaning method to restore your items.

3. Move-In
After the cleaning process, the professionals will move your items to storage. Once you are ready to return to your home, you can have your items delivered and begin moving back in. Your items will appear and smell just like they did before the fire, bringing you one step closer to normalcy.


When a fire strikes your home or business in Pomona, CA, you want to get back to normal. The good news is that content storage and cleaning services can help you achieve this goal. They can help return your items to their previous state after fire damage. Then, they can store them until you are ready to move back to your home.

Look for Mold in These Unlikely Places at Home

3/30/2021 (Permalink)

mold in the corner of the window Mold growth can occur in small moist places.

Places Where You Might Find Mold

Mold growth generally occurs in small, moist places. As you try to locate it and call a mold remediation team to deal with the problem, you may think about the usual culprits like moldy drywall, shower curtains or the space under the sink. However, there are some locations that still develop mold that may not be first in your thoughts. Search these areas in your Diamond Bar, CA, home to stop further mold spread.

1. Filing Cabinets
While it is not abnormal to find mold on wood, it is less obvious to find this organism inside a filing cabinet. The paper documents you keep in storage are made of wood pulp, which is an ideal feeding material for mold. The possibility of growth in this area increases if there is high humidity or if there is water damage nearby. Use a dehumidifier and increase air circulation in these areas.

2. Window Sills
Other places where you can check for mold growth include the window sills. These locations may be low priority when it comes to inspection and cleaning, but they contain the right ingredients for mold to thrive. Condensation often gathers around them, especially when they are only aired out during the late spring and summer. The accumulated dirt also provides attractive food. Open your windows regularly and clean them to prevent mold from growing inside of them.

3. Chimneys
Chimneys are often associated with fire and dryness, so they initially seem like an unlikely place for mold. That being said, the presence of wood, dead leaves and other organic materials that enter because of poor top covering creates food for mold. Add to that the porous composition of bricks and the leftover water from snow and rain to create the perfect development location.
Mold growth can occur in many places, from the expected spots like behind wallpaper and under flooring to lesser-known areas like window sills and chimneys. Consider as many options as possible when locating this organism.

Commercial Clean Up

3/29/2021 (Permalink)

SERVPRO van. There was a lot to do, but with the entire crew working on this job, it went by extremely fast!

Not too long ago, our SERVPRO of Diamond Bar/South Pomona team received a call from a local church in Pomona, CA, that had been vandalized. The church owners were terrible over this terrible act.

They gave us a call and asked if we could fix the harmful damage done and clean up the inside because there was a huge mess left by vandalizes. Our SERVPRO team quickly gathered our equipment and tried to get to the church as quickly as possible.

There was a lot to do, but with the entire crew working on this job, it went by extremely fast! It always feels good to help the community out and make our area look beautiful again. The churchgoers were thrilled to see how nice everything looked and thanked us for our hard work!

How Professional Avoid Cross Contamination of Mold in Commercial Facilities

3/25/2021 (Permalink)

Person using protective gear while performing mold containment, mold barriers Mold containment in Cal Poly University- Pomona, CA.

Prevent Mold Contamination In Your Business

A mold cleanup can be a nerve-wracking thing for business owners. They often worry about cross-contamination and longer interruptions, even when trusting mold remediation companies in Cal Poly University-Pomona, CA, with the removal and restoration. For uncomfortable owners, knowing the five ways companies prevent mold contamination may be refreshing.

1. Physical Barriers
The problem with mold removal is the size of mold spores. Spores are microscopic, and any movement of a colony can cause hundreds or thousands of spores to float away on air currents. Professionals understand the risks of spread, which is why they use negative air chambers and pressure to keep the mold contained in one area. They may also wet down infested materials to limit spore movement during removal.

2. HVAC Shutdown
To further limit the spread of a colony, the remediation company you hire will probably instruct you to shut down the HVAC system. While such a move may make you uncomfortable, it is crucial to preventing further contamination of the facility.

3. Air Scrubbers
While the rooms and affected areas are sealed off, the mold cleanup crew still wants to limit the amount of mold movement. For severe infestations, the team will probably use air scrubbers, which are incredibly useful air filtration devices, capable of removing mold spores out of the air.

4. Antifungal and Antimicrobial Treatments
Mold remediation companies do not only use standard cleaning methods and treatments. Many professionals use a variety of antifungal and antimicrobial treatments to scrub materials and structural elements, killing the fungal colony that may remain.

5. Debris Removal and Contents Cleaning
Most porous items, especially those in direct contact with the colony, may need to be thrown away. However, for essential items and nonporous elements, the remediation crew will use special techniques to salvage what they can. You can also search for other specialized cleaners for company heirloom pieces.
While cross-contamination is a concern during the mold cleanup process for many business owners, the use of remediation professionals drastically reduces any cause for concern. If you have a mold problem, contact a local remediation specialist for an assessment.

2 Reasons To Choose an IICRC Certified Business

3/25/2021 (Permalink)

White brick wall with the words WHAT IS THE IICRC The IICRC is a nonprofit that works in the restoration industry.

Two Reasons To Choose A Business That This Organization Endorses

When you're hiring a disaster remediation company in Pomona, CA, you want technicians that are professionally trained. This can seem like a challenging task at times. The best way to know that you are getting a qualified business in this industry is to look for a certification from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). Here are two reasons to choose a business that this organization endorses.

1. What Are These Certifications?
The IICRC is a nonprofit that works in the restoration industry. It is a leading body that establishes the standards and standardized training for companies and technicians performing restoration work. It offers several certifications, from a carpet cleaning master to a mitigation certificate. Professionals can pursue multiple certifications in the same area and become a master in that specialty. Each year technicians and masters are expected to perform continuing education courses.
A certified firm can have all of its technicians be certified, or only one. You can identify one of these firms because they will likely display this organization's logo and other marketing materials. The best businesses are the ones that make all of their technicians maintain their certifications. Additionally, a firm with at least one master in a specialty will provide higher quality work. These minimum requirements ensure that you get a firm that is properly certified to handle your disaster.

2. What are the Industry Standards?
The standards are the best and most current technologies and techniques used by industry professionals to remediate a disaster. They include the procedures from handling everything from basic carpet cleaning and installation to extreme water damage restoration. These are based on scientific facts and years of experience and focus on improving the efficiency, safety, and effectiveness of professionals working in the industry.
Businesses should look for firms with IICRC certified technicians. These credentials ensure that a company and its employees meet industry standards. In other words, you can count on a certified company to help remedy your disaster.

What Makes SERVPRO Such a Successful Business?

3/25/2021 (Permalink)

green truck box. Servpro vehicle Get involved with a SERVPRO franchise today.

For life’s disasters and worst incidents, you need to turn to someone you can trust to help correct the problem and get you back on your feet. Not only do you look for a company that employs skilled technicians and that uses quality equipment to clean up your Pomona, CA, home, but you want to work with a solid company you know has a solid reputation. A SERVPRO franchise meets all these criteria.

What Sets SERVPRO Apart?

A quick online search will reveal that SERVPRO isn’t the only disaster recovery company out there. You have many choices to explore when you need emergency cleanup. However, SERVPRO has some advantages other places can’t match.

  • They’re locally owned and operated.
  • They have the necessary credentials and certifications.
  • They thoroughly train employees in effective techniques and best practices.
  • They have the right level of experience.

National and Local

SERVPRO is a large company with strong corporate backing and structure. The company has the infrastructure you would expect from a well-established national brand. At the same time, SERVPRO also has numerous locations across the country, so they also have a local presence. Your nearby SERVPRO franchise can respond quickly to your needs. It also means the local offices have support from the corporate headquarters and can reach out to headquarters for any essential resources.

Qualified and Skilled

Some companies tell you they have what it takes to get the job done, but SERVPRO will show you. Not only do technicians go through rigorous training and have the knowledge you’d want in a response team, but SERVPRO is also certified in disaster cleanup after fire, flooding, and mold. This is a name you can trust and one in which you can have peace of mind when you need an expert to help you with home damages.

Get involved with a SERVPRO franchise today. The company has an effective business model as well as a track record to prove it.

5 Ways To Protect Your Business From Flood Damage

3/24/2021 (Permalink)

Sandbag pile protection from flood or enemy fire. Keep a supply of sandbags or flood-protective material on hand.

Five Ways To Take Action

Commercial owners in Cal Poly University-Pomona, CA, do not have the ability to stop Mother Nature's rising waters; however, proprietors do have the authority to fight off flood damage. By taking time to evaluate the property, it's possible to minimize harm. The following are five ways to take action now.

1. Raise the Electrical Outlets
When inclement weather occurs, moisture could infiltrate the building from the roof and through the floor. This storm damage exposes electrical wiring to fluid. To avoid this contamination and the cost of fixing an entire electrical system, consider relocating outlets and major wiring systems to a higher location. Floods can rise use to several feet. Place these openings further up, at least 12 inches above the base flood elevation zone.

2. Invest in Barrier Protection
The incoming water is hard to fight off unless the perimeter has been protected with a watertight product. Keep a supply of sandbags or flood-protective material on hand. Line these around the weaker areas, especially doors and windows. Ensure they are at least 3 feet or more depending on the establishment's placement in the flood zone.

3. Safeguard the HVAC Unit
A ruined HVAC unit is expensive to replace, and it's one of the objects likely to incur flood damage if it sits on the ground at a low level. Move it to the roof or a higher floor.

4. Enhance Landscaping
Ward off flooding by planting flowers and shrubs along the business's perimeter. Use local greenery that thrives in the area's soil. The roots assist in maintaining appropriate soil levels and easing drainage issues.

5. Have a Generator
The sooner a water and flood restoration company begins cleanup efforts, the better. A generator allows for workers to get into the place faster and begin drying out the soaked material.
Owners have the power to minimize flood damage, but it requires forward-thinking and proactive approaches. Be open to changing devices' locations and consider methods to secure the area from water infiltration. Doing these things could save time, stress and money.

What a Flood Restoration May Look Like in Your Home

3/24/2021 (Permalink)

three are movers placed on the floor beside a drywall were flood cuts have been performed. Restoration after storm damage Storm restoration services in a Pomona, CA home.

Restoration Process

After a storm has caused flooding in your Pomona, CA, home it may be time to contact a local water damage restoration service. These professionals can deal with a variety of storm damage types and flood water is one of the more common. Here are a few things you may see the restoration team do while they restore your home.

1. Water Removal

One of the first steps to restoration is to thoroughly remove any remaining water before contamination can occur. Flood water has a chance of carrying bacteria which could prove hazardous, so after the water is removed the area will be thoroughly dried and cleaned with sanitizing solutions as well.

2. Flood Cut

One of the dangers of flooding is that if enough of it occurs it can seep into the drywall and lead to mold damage, or problems with bacteria. One of the ways to prevent this is for a flood cut or tear out to be performed. This is the process of cutting the wall about a foot above the damage line and replacing it with new drywall. This is done to help protect the home from the aforementioned type of damages.

3. Rebuilding

After any major repairs, like a flood cut, are done the team working on your home can begin restoring it to pre-storm conditions. This can mean replacing flooring, patching flood-cut seams, repainting, and fixing any other damages that may have occurred. After these repairs are complete your home should look like it did before the storm occur.

After a storm causes flooding, it’s a good idea to contact a restoration team. These professionals can remove the water and dry the area before beginning the necessary repairs. They will even be able to take care of a flood cut n order to prevent long-term problems. Rest assured that with a little time and work they can have your home looking “Like it never even happened.”

Why You Should Not Drive on Flooded Streets

3/24/2021 (Permalink)

car rides in heavy rain on a flooded road Never drive through a flooded roadway. Turn around, don’t drown.

A flooded street poses many dangers to drivers, passengers, and personal property. Flooding can happen quickly and unexpectedly. If your neighborhood in Diamond Bar, CA, experiences a flood, it is important to follow some precautions to stay safe. By knowing the dangers you are likely to encounter when streets are flooded, you can lower your risk of being caught off guard.

What Could Go Wrong

You cannot maintain control of your vehicle on flooded roads. As little as twelve inches of water can be enough to carry away a small car. If you do not have traction with the ground, your vehicle can be washed away or flipped on its side. Streets with certain characteristics are more likely to flood:

  • At the bottom of hills
  • Underneath overpasses
  • Where good city drainage is not properly installed
  • Near rivers, streams, or bodies of water
  • Where the road dips or is lower than the ground around it

What To Do Instead
If you are traveling familiar routes, think ahead to determine the likelihood of encountering flooded roads. You can also check local news and apps for travel tips to help keep you safe. If you determine the route to be unsafe, try to plan a different way to your destination. If there is no safe way, or you encounter a flooded street along the way, do not drive into the water. If you find yourself in flooded water despite your best intentions, you should leave your car if the water is calm and still. If there is a current in the water, you are advised to remain in your vehicle and call for help. It only takes six inches of fast-moving water to sweep a person off the ground.
You can minimize the likelihood of harm to yourself and your vehicle by not going near a flooded street. However, if your home or auto sustains damage, a professional water restoration service can help get your belongings back to normal as quickly as possible.

Answers to Common Questions About Smoke Alarms

3/18/2021 (Permalink)

smoke detector with white smoke and red warning light You should keep one smoke alarm in every bedroom and on each floor of your Diamond Bar, CA, home.

Common Questions About Smoke Detectors

Smoke detectors are invaluable parts of any household. According to the National Fire Protection Association, 60 percent of home fire deaths occur in properties without a working smoke alarm. Here are answers to common questions about smoke detectors.

1. How Many Detectors Do You Need?
Fires can be particularly dangerous at night when everyone in the home is asleep. To make sure each member of the household hears the alarm, one should be placed inside every bedroom and outside of every sleeping area. At least one smoke detector should also be put on each level of your home, including the attic and basement. You may want to install additional detectors if your house is particularly large.

2. How Often Should You Test and Replace the Alarm?
Malfunctioning smoke detectors are essentially useless. You should thus test every smoke alarm at least once a month. Just push the test button on the detector and make sure the device beeps.
Most smoke detectors last approximately 10 years. Check the manufacturer date on the back of each alarm to find out when you need to replace it.

3. What Do You Do When the Alarm Sounds?
If you hear the detector beeping, get out of the house as soon as possible. Everyone in your family should get to a safe meeting place outside the premises. Once you are there, use your cell or a neighbor's phone to dial 911. You may also want to contact fire cleanup specialists who can restore your home and remove any lingering odors.
Ideally, you should keep one smoke alarm in every bedroom and on each floor of your Diamond Bar, CA, home. Each of these detectors should be tested regularly to ensure they are functioning properly. The alarms should be completely replaced every 10 years. This should keep your family safe and prevent severe fire damage to your property.

The Features of a Fire Escape Plan for a Business

3/18/2021 (Permalink)

Evacuation plan - first floor It is prudent to put together a fire escape plan.

Most people or businesses do not expect a fire to happen, but everyday fires break out in all kinds of companies. It is prudent to put together a fire escape plan. This will protect the lives of your employees and customers and it could also limit damages. The Red Cross puts out many resources to help people cope during an emergency. The organization offers the following advice immediately after a fire strikes:

  • Give first aid where needed such as putting cold water on minor burns; call for emergency help for larger issues
  • Let friends, family and coworkers know you are safe
  • Help people and animals that need special assistance due to age or disability
  • Stay away from damaged buildings

The Basics of a Fire Escape Plan

An emergency escape plan consists of two major components: know where to go and know what to do. Company leaders should make sure everyone knows where to head in the case of a fire. This will likely be a meeting place outside your building in Cal Poly University-Pomona, CA. Leaders should also map out the safest route. A plan also includes a number of smart actions to take. If there is time, someone should call the fire department as soon as possible, or activate an alarm. Yelling fire could alert people who are yet unaware of the fire. People should leave personal items behind, use stairs instead of elevators and stay away from doors that have handles hot to the touch. If you must go through smoke, stay low and close doors behind you.

The Procedures After a Fire

Once the fire escape plan has proven successful, a fire damage mitigation team should be called in immediately. Highly-trained technicians will inspect the property, assess the damage and map out a recovery plan. This will include removing soot and smoke damage and eliminating odors. The ultimate goal is to return the building "Like it never even happened."

How to Use a Fire Extinguisher During a Fire

3/18/2021 (Permalink)

Fire extinguishers isolated on white background. Various types of extinguishers. 3d illustration. There are different types of fire extinguishers.

Knowing how to use a fire extinguisher correctly can be the difference between life or death during a home fire. When used properly and promptly, they can stop a fire dead in its tracks, giving the fire department time to arrive.
But there is a technique to do it right. It’s called P.A.S.S., and it’s what the experts recommend for putting out fires.

4 Types of Extinguishers

Each fire extinguisher will be labeled with a specific class:

Class A, for solid combustible fires.
Class B, for flammable liquid fires.
Class C, for electrical fires.
Class K, for kitchen fires.

Most residential fire extinguishers will be a combination: ABC. This is an excellent all-around extinguisher that covers all the bases. Using a single-class type is ok if you’re experienced with it, but you’ll be fine with an ABC in most homes – or even better, two of them.

Safety First!
Before you consider using an extinguisher on a fire, you need to make sure you’re safe. If there’s even the slightest doubt of your safety while fighting the fire, leave immediately and let the professionals handle it. An event called a flashover can happen in seconds, and if you’re inside when it does, you’re not likely to survive. If the flames are even slightly brushing the roof, get out!
Once everyone is safe, call the fire department. Then you can consider fighting the fire yourself if it’s isolated and the smoke isn’t dangerous.

P.A.S.S the Test
P.A.S.S stands for pull, aim, squeeze and sweep. Grab the fire extinguisher and pull the safety pin. Aim the nozzle at the base of the fire. Squeeze the handle gently at first until you have a sense of the flow - -then give it a full blast. Sweep the stream from side to side.
Done right, you can save your home a great deal of fire damage. However, safety should always be in your mind; if the fire is growing, go ahead and leave it. Once the fire is out, call a top fire cleanup company in your area to get the restoration process started immediately.

2 Things You Should Know About Water Damage

3/16/2021 (Permalink)

dehumidifier, air mover and air scrubber, drying equipment Begin to dry your home before mold starts growing.

2 Things You Should Know About Water Damage

Water damage in Pomona, CA, is never the same. In fact, water restoration professionals have different categories of water damage. A simple pipe burst can give you clean, category one water. Add anything contaminants, and suddenly you have category two pollution. Highly contaminated water, such as category three, is the next step, which can be dangerous and leave a prominent water line in your home. While there are different pollution categories, there are a couple of things that apply in any water damage situation.

1. Time Is of the Essence
Whether you have a pipe burst or a sewer backup, you only have one to two days to dry out your home before mold starts growing. As soon as the flooding starts, you need to call a cleanup crew and your insurance company. Ensure you know the source of the water damage before you call your insurance company because your policy will cover not all sources. Additionally, be open to their recommendations as far as a cleanup crew. They can provide you with a list of qualified professionals in the area that are willing to act immediately.

2. Drying Out Your Home Is Your Priority
You may assume that moping up the water is the only thing you need to do to remove the water. However, porous materials, such as carpeting, will need to be removed and dried out properly. A company that offers content cleaning will tell you what is salvageable and what needs to be discarded. Then, the professionals will begin drying out your home. They will do things like make a flood cut and take the necessary precautions to dry out every crevice of your house.
If you experience a pipe burst or other water disaster, you need to act fast. Make the necessary phone calls immediately so the drying process can begin as soon as possible.

Why SERVPRO Should Be Your Partner in Claims

2/25/2021 (Permalink)

green van You can count on SERVPRO emergency response professionals.

Handling claim services for businesses that need help recovering from disasters is not easy. Offering your clients the best emergency response resources in Cal Poly University-Pomona, CA, while protecting your bottom line, means turning to SERVPRO.

24-Hour Urgent Response

Our record for immediate response ensures that we can mitigate the damage to your clients' property by reducing the risks for costly and irreversible secondary problems, including mold formation, rusty pipes and warping wood. Our process involves removing items from a disaster site as quickly as possible and sending them to our pre-testing facilities to determine if we can restore rather than replace them. We combine immediate action with state-of-the-art restoration methods to achieve the highest customer satisfaction levels and reduce claims expenses

Thorough Records and Communication
Each of our franchises creates and maintains detailed reports from each job in electronic files that we provide to adjusters in email or hardcopy format. The records we compile include:

  • An initial notice of loss
  • Images of damages
  • An explanation of estimated costs
  • Copies of completed forms

Our detailed job tracking system enhances your claim services by helping you track job progress, pending actions, and job completion dates.

Standards and Certifications
SERVPRO crews receive certification and continual training in the Institute of Inspection, Cleaning and Restoration Certification methods and standards to ensure that they apply the most effective, safe and current solutions to tackling any emergency cleaning job.
We also commit to upholding the strictest safety standards, including annual compliance checks for all of our franchises, protective gear and equipment for our crews and job sites, vehicle and equipment inspections and updated insurance certificates. Every vendor we use must meet our high standards and criteria before qualifying to work on one of our teams.

Your Trustworthy Partner
When disaster strikes and you need to recommend a vendor to help your client coordinate the cleanup in Cal Poly University-Pomona, CA, you can count on SERVPRO emergency response professionals to help you offer the best claim services possible.

5 Things You Need To Know About Mold

2/16/2021 (Permalink)

Baseboards removed A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

Here Are Five Things You Need To Know About Mold

Mold is the boogeyman of real estate. When you bought the property for your company in Pomona, CA, you were warned repeatedly about the impact that mold growth could have on your business. Mold exists everywhere in the atmosphere and is always ready to settle in and grow where the conditions are right. Here are five things you need to know about mold.

1. Growing Conditions
Mold grows where it's wet and warm. Basements other high humidity areas are the most susceptible. Mold likes to grow on porous surfaces — wood, carpet, and ceiling tiles — but it's not picky. Mold will also grow almost anywhere.

2. Leaks and Floods
If you have a leak or a flood, mold can begin growing within 24-48 hours. Water damage to your business might be your first concern, but secondary damage from mold can quickly get out of control.

3. Signs of Mold
Often, one of the first indicators of mold growth is a musty smell. The smell isn't actually caused by the mold itself; it's caused by the gases that mold releases as it grows. Mold comes in a variety of colors, so if you notice discoloration of a ceiling tile or the wall behind a toilet, don't ignore it.

4. Mold Prevention
The main thing is to keep everything clean and dry. Run a dehumidifier or a fan in high humidity areas. Clean up quickly after spills and address maintenance requests for leaks quickly. Keep dust to a minimum and be careful with potted plants over carpet.

5. Remediation
If you do discover mold, it's best to trust a commercial mold specialist to evaluate and solve the issue. Even if it seems like the problem is small, mold could be growing behind walls or under flooring. A professional will be able to assess that and guide you through remediation.
Dealing with mold growth at your business isn't something anyone wants to think about. However, since it could result in a high bill and loss of productivity, knowing the signs and responding quickly will help to keep your business running smoothly.

How to Handle Electronics After Water Damage

2/16/2021 (Permalink)

Above view of laptop with water drop damage liquid wet and spill on keyboard, accident concept If your electronics have been damaged by water you need to take care of them as soon as possible.

Taking The Following Steps Can Help Salvage Them

Whether it is the result of a storm in Diamond Bar, CA, faulty plumbing or broken appliances, water damage in your commercial building can come with a few additional problems. One of these is flooded electronics. These items likely play an important role in your business and can be pricey to replace. Taking the following steps can help salvage them.

1. Turn Off and Unplug Your Electronics
The first thing that you should do when dealing with flooded electronics is to make sure they are off and unplugged. Water and electricity are a dangerous combination, so before attempting this, turn off the power to your building. Be careful of any items that are powered with batteries as these may pose additional risks.

2. Drain and Dry Affected Devices
The longer the water is present in these devices, the more likely there will be damage like rust and corrosion. Remove any electronics from the area and drain as much water from them as you can. You may need to take some items apart, if you are able, to ensure the water has been completely removed. Do not attempt to turn on any items until they are thoroughly dry. This can be unsafe and can also result in permanent electronic damage.

3. Have Items Cleaned and Repaired by a Professional
When in doubt, have these tasks performed by a professional. A cleanup and restoration service will often make repairs to damaged belongings as well as your building. These professionals have the training and experience necessary to ensure your electronics are working properly and are safe to use again.
Because water can cause a lot of damage to your devices, it is important to have any flooded electronics taken care of as soon as possible. Drying them quickly can reduce the likelihood of permanent damage. A professional service is your best bet if you want to salvage water-damaged items.

Commercial Cleaning and Restoration Services SERVPRO Diamond Bar/ South Pomona

11/26/2020 (Permalink)

cleaning technician inspecting air ducts Our team is highly trained in cleaning and restoration

There's never a convenient time for fire or water damage to strike your SERVPRO of Diamond Bar / South Pomona commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

SERVPRO of Diamond Bar/ South Pomona provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Diamond Bar/ South Pomona. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Our team is ready to handle the following emergencies and jobs: 

Commercial Water Damage Restoration

Commercial Fire Damage Restoration
Commercial Mold Remediation

Commercial Cleaning Services

Commercial Storm and Major Events


Call us at (909) 860-1748 and we'll head to your location as soon as we can.

Restoring Your Diamond Bar / South Pomona Commercial Property After A Water Damage Event

11/26/2020 (Permalink)

cleaning technician talking to businessman Our cleaning experts will help you in cleaning and restoring your commercial property

Flooding and water damage events at Diamond Bar / South Pomona commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency arises in your business, give us a call and we’ll be there fast with the help you need.

How to Keep Molds Away from Your Property

11/4/2020 (Permalink)

a ceiling that has brown molds Mold growth on the ceiling

Molds are a fungus that can make your home look unsightly and cause other issues. It can grow in humid and moist areas in your house such as the basement, kitchen, bathroom, etc. Check out these tips on how to avoid these fungi from growing in your home. 

Keep Humidity Levels Low

A humid environment is the source of mild growth which is why proper ventilation is your best weapon against these fungi. Installation of vent fans in the bathroom, basement, and kitchen is a big help in preventing molds. Dehumidifiers are also an excellent option. 

Dry Wet Areas Immediately

The bathroom and kitchen are the common areas of mold growth due to the frequent presence of moisture. Dry these areas immediately after using them. It’s also important to check out enclosed spaces and leaky pipes as these can be sources of mold growth as well. 

Add Indoor Plants to Your Home

Indoor plants help reduce moisture and reduce carbon dioxide in your home. They can also vastly improve the indoor air quality of your home!

Restoring Your Home After a Storm Flood

11/4/2020 (Permalink)

Despite preparing and fortifying your home, it’s still possible that your property will be damaged after a massive storm flood. It’s devastating to see your house obliterated after a storm flood. Here are the top tips when restoring your precious house property after it was damaged by a storm flood.   

Contact your insurance provider

Processing an insurance claim can take some time so you need to call your insurance company as soon as possible after the storm flood ran its course. 

Hiring a cleaning company

The next thing you need to do is to contact a cleaning company to pump out the water and remove debris. Also, keep in mind that the floods might have carried sewage wastes into your home. This is why you shouldn’t enter the property after a storm flood and let the cleaning company clean and sanitize your home first. 

Hiring a restoration contractor

The next step is to get help from a restoration contractor. Get a quote from multiple contractors and determine which ones provide the best value.

Common Causes of Leaky Pipes

11/4/2020 (Permalink)

white plumbing pipes Pipe inspection is crucial in preventing leaks

A leaky pipe can cause many issues for your home. Not only will the wastewater increase your water utility bill, but it will also encourage mold growth. As always, preventing these types of problems is better. With that, here are the common causes of leaky pipes and how to prevent them. 

Damaged or Aging seals 

Some of your properties might have plumbing connections that are applied with a rubber sealant on pipe connections. As time goes by, the seals will eventually degrade and can’t support the connections anymore. If ever there is condensation or small water puddles near your appliances, then it’s most likely that the seals are broken.  

Corrosion of pipes 

Pipe corrosion is very prevalent in old homes since the plumbing system is rusty. If your house is old, have a plumber conduct a thorough inspection of the plumbing system. Ask if there are any upgrades that need to be done. 

Even if your house isn’t 50 years old, you may still need to have it checked since some pipe materials need maintenance. 

High water pressure 

Extreme pressure can stress and damage pipes, and this will eventually cause leaks. Have a plumber check the water pressure and conduct the necessary adjustments to prevent high water pressure. 

How to Minimize or Prevent Floods on Your Property

8/14/2020 (Permalink)

workers on a parking space SERVPRO of Diamond Bar / South Pomona Storm Damage Cleanup and Restoration

Floods can cause a lot of damage to your property if you don’t prepare. Some of you might live in a low-risk flood area and think that floods are nothing to worry about. However, some storms can bring heavy rains that can flood low-risk locations easily. With that said, here are some tips on how to minimize or prevent floods from ruining your property. 

Acquire Flood Insurance

You may have standard insurance for your property but some of them don’t cover flood damages. This is why you should secure flood insurance that covers a good deal of the contents of your property. 

Install a Sewage Water Backstop in Your Basement 

Basements are one of the areas in a property that’s most prone to flooding. If your basement gets filled with water during light or heavy rains, you should try setting up a sewage water backstop or a backflow prevention valve. This is very useful in preventing filled sewer mains from overflowing your basement. A licensed plumber should be able to install this device with ease. 

Modify Your Landscape

Your landscape can be a contributing factor to how severe the flood will be on your property. Creating channels that stream the floodwater out of your property can make a big difference. It’s best to consult a landscaping solutions enterprise to get the best advice. 

Have Questions about Basement Flooding?

Call Today - (909) 860-1748

FASTER TO ANY SIZE DISASTER

Faster to your South Pomona/Diamond Bar Water Damage Event

5/25/2020 (Permalink)

SERVPRO serviceman on ladder repairing water damage SERVPRO of South Pomona/Diamond Bar provides 24 hour fire and water damage restoration service in South Pomona/Diamond Bar

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of South Pomona/Diamond Bar provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of South Pomona/Diamond Bar arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (714) 361-0572

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of South Pomona/Diamond Bar

SERVPRO of South Pomona/Diamond Bar specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

FASTER TO ANY SIZE DISASTER

SERVPRO of Diamond Bar South Ponoma is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We’re also part of a national network of over 1,700 Franchises, which gives us access to more resources for larger cleaning or restoration projects or major storm scenarios.

South Pomona/Diamond Bar 24 Hour Emergency Water Damage Service

5/21/2020 (Permalink)

SERVPRO Green Service Trucks Ready to Deploy SERVPRO of South Pomona/Diamond Bar provides 24 hour fire and water damage restoration service in South Pomona/Diamond Bar

SERVPRO of South Pomona/Diamond Bar is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - (714) 361-0572

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South Pomona/Diamond Bar has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of South Pomona/Diamond Bar

SERVPRO of South Pomona/Diamond Bar specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

FASTER TO ANY SIZE DISASTER

SERVPRO of Diamond Bar South Ponoma is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We’re also part of a national network of over 1,700 Franchises, which gives us access to more resources for larger cleaning or restoration projects or major storm scenarios.

How to Prevent House Fires

5/14/2020 (Permalink)

House with Fire & Smoke Alarm Safeguarding your home against fires

It’s always better to be safe than sorry... thus better to be extra vigilant when it comes to keeping your home safe from both smoke and fire. Check out these useful tips on how to prevent house fires.  Cord Maintenance  A frayed or damaged cord is a common source of house fires. Best to do a regular visual inspection of cords and wires. If you are unsure it is best to have them checked by a professional to prevent house fires.  Be Wary When it comes to Storing Flammable Items  Hairspray, insecticides, rubbing alcohol, and other flammable products should be safely secured. Keep them well away from heat sources as much as possible.  Avoid Leaving your Kitchen While Using Your Cooking Appliances It will only take a few seconds for a fire to happen so you need to be careful when cooking food. Never leave said appliances unattended. If you do need to leave the kitchen, just turn off the appliances used for cooking.  Invest in a Fire/Smoke Alarm and a Fire Extinguisher  Fire & smoke alarms are great tools to alert you and your family when a fire occurs. A fire extinguisher will help to mitigate or control small fires. Make sure to test out the alarms and replace the batteries if needed. Your fire extinguisher should always be within reach... and certified to be in proper functional condition. Need Emergency Service? Call Us 24/7 – (714) 361-0572

FASTER TO ANY SIZE DISASTER

SERVPRO of Diamond Bar South Ponoma is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We’re also part of a national network of over 1,700 Franchises, which gives us access to more resources for larger cleaning or restoration projects or major storm scenarios.

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