Why SERVPRO Should Be Your Partner in Claims
Handling claim services for businesses that need help recovering from disasters is not easy. Offering your clients the best emergency response resources in Cal Poly University-Pomona, CA, while protecting your bottom line, means turning to SERVPRO.
24-Hour Urgent Response
Our record for immediate response ensures that we can mitigate the damage to your clients' property by reducing the risks for costly and irreversible secondary problems, including mold formation, rusty pipes and warping wood. Our process involves removing items from a disaster site as quickly as possible and sending them to our pre-testing facilities to determine if we can restore rather than replace them. We combine immediate action with state-of-the-art restoration methods to achieve the highest customer satisfaction levels and reduce claims expenses
Thorough Records and Communication
Each of our franchises creates and maintains detailed reports from each job in electronic files that we provide to adjusters in email or hardcopy format. The records we compile include:
- An initial notice of loss
- Images of damages
- An explanation of estimated costs
- Copies of completed forms
Our detailed job tracking system enhances your claim services by helping you track job progress, pending actions, and job completion dates.
Standards and Certifications
SERVPRO crews receive certification and continual training in the Institute of Inspection, Cleaning and Restoration Certification methods and standards to ensure that they apply the most effective, safe and current solutions to tackling any emergency cleaning job.
We also commit to upholding the strictest safety standards, including annual compliance checks for all of our franchises, protective gear and equipment for our crews and job sites, vehicle and equipment inspections and updated insurance certificates. Every vendor we use must meet our high standards and criteria before qualifying to work on one of our teams.
Your Trustworthy Partner
When disaster strikes and you need to recommend a vendor to help your client coordinate the cleanup in Cal Poly University-Pomona, CA, you can count on SERVPRO emergency response professionals to help you offer the best claim services possible.